Communication using technology, such as video conferences, emails, text messages, and collaboration software, is best described as which form?

• A. Formal Communication
• B. Computer-based or Digital Communication
• C. Informal Communication
• D. Written Communication

Answer: (B)

The main idea here is the medium used to send information. Video conferences, emails, text messages, and collaboration software all rely on digital systems and networks—computers, smartphones, and the internet—to convey messages. That makes them computer-based or digital communication. The other terms describe style or content more than the delivery method: formal versus informal relates to tone and rules of interaction, and written communication focuses on the text itself. Since these examples are delivered through digital channels (and can include spoken, visual, and written elements), the best description is computer-based or digital communication.